Privacy Policy

Your privacy matters to us. This comprehensive policy explains how florivanequor collects, uses, protects, and manages your personal information.

Last Updated: January 15, 2025

Information We Collect

At florivanequor, we collect various types of information to provide you with exceptional financial services and partnership opportunities. Understanding what data we gather helps you make informed decisions about sharing your information with us.

Personal Information

This includes your name, email address, phone number, business address, and identification documents required for financial partnerships and compliance purposes.

Financial Data

Business revenue information, financial statements, banking details, and transaction history necessary for partnership assessments and service delivery.

Technical Information

IP addresses, browser types, device information, cookies, and website usage patterns to enhance your experience and improve our services.

Communication Records

Emails, phone call recordings, chat transcripts, and other communications to ensure quality service and maintain accurate records.

We collect this information through direct interactions with you, automated technologies while you use our website, and from third parties such as credit reference agencies and business databases where legally permitted. Every piece of data we collect serves a specific purpose in delivering our financial services or fulfilling legal obligations.

How We Collect Information

  • Direct submissions through our contact forms and application processes
  • Automated collection via cookies and similar tracking technologies
  • Third-party sources including credit agencies and public business registers
  • Partnership applications and financial documentation you provide
  • Website analytics and user behavior tracking systems
  • Customer service interactions and support communications

How We Use Your Information

Your information enables us to provide tailored financial solutions and maintain the highest standards of service. We process your data for specific, legitimate purposes that directly benefit your experience with florivanequor.

Primary Uses

  • Processing partnership applications and financial assessments
  • Delivering personalized financial services and business solutions
  • Communicating important updates about your account and services
  • Conducting risk assessments and fraud prevention measures
  • Complying with legal and regulatory requirements
  • Improving our services through analytics and feedback analysis

We also use your information to send you relevant business insights and partnership opportunities that align with your interests. You can opt out of marketing communications at any time while still receiving essential service-related messages.

Legal Basis for Processing

Under UK data protection law, we process your personal data based on several legal grounds: contractual necessity for services you've requested, legitimate business interests in improving our offerings, legal compliance with financial regulations, and your explicit consent for marketing communications. We carefully balance our business needs with your privacy rights to ensure fair and transparent data processing.

Data Sharing and Disclosure

florivanequor maintains strict controls over who can access your information. We only share your data when it's necessary for service delivery, legally required, or when you've given explicit permission.

When We Share Information

  • With trusted service providers who help us deliver our services
  • To comply with legal obligations and regulatory requirements
  • For fraud prevention and security monitoring purposes
  • With your explicit consent for specific business purposes
  • In connection with business transfers or corporate restructuring
  • To protect our legal rights and prevent misuse of our services

All third parties who receive your information are bound by strict confidentiality agreements and must process your data in accordance with UK data protection standards. We conduct regular audits to ensure our partners maintain appropriate security measures.

International Transfers

When we transfer your data outside the UK, we ensure adequate protection through approved transfer mechanisms such as Standard Contractual Clauses or adequacy decisions by the UK government. We never compromise on the security of your information, regardless of where it's processed.

Your Privacy Rights

As a UK resident, you have comprehensive rights regarding your personal data. We're committed to helping you exercise these rights quickly and efficiently.

Access Your Data

Request a copy of all personal information we hold about you, including how we're using it and who we've shared it with.

Correct Inaccuracies

Ask us to update or correct any personal information that's incomplete, inaccurate, or out of date.

Delete Your Information

Request deletion of your personal data when it's no longer needed or if you withdraw consent for processing.

Restrict Processing

Limit how we use your information while we investigate a complaint or accuracy concern.

Data Portability

Receive your personal data in a structured format or request transfer to another service provider.

Object to Processing

Stop us from processing your information for direct marketing or when processing is based on legitimate interests.

How to Exercise Your Rights

To exercise any of these rights, contact us using the details provided below. We'll respond to your request within one month and may ask for additional information to verify your identity. There's no charge for most requests, though we may apply a reasonable fee for excessive or repetitive requests.

Data Security and Protection

Protecting your information is our top priority. We've implemented comprehensive security measures that meet industry standards and exceed regulatory requirements to safeguard your personal and financial data.

Technical Safeguards

  • End-to-end encryption for all data transmission and storage
  • Multi-factor authentication for staff access to systems
  • Regular security audits and penetration testing
  • Automated backup systems with encrypted off-site storage
  • Advanced firewall protection and intrusion detection systems
  • Secure data centers with physical access controls

Organizational Measures

Beyond technical protections, we maintain strict organizational controls including background checks for all staff, regular privacy training programs, clear data handling procedures, and incident response protocols. Our team members can only access information necessary for their specific roles, and all access is logged and monitored.

In the unlikely event of a data breach that could affect your rights and freedoms, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking to resolve the situation.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.

Retention Periods

  • Partnership applications and financial records: 7 years after relationship ends
  • Marketing communications preferences: Until you unsubscribe or object
  • Website analytics data: 26 months from collection date
  • Customer service communications: 3 years for quality assurance
  • Legal compliance records: As required by applicable regulations
  • Account information for active clients: Duration of business relationship

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical analysis and service improvement purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you interact with our services. You have control over these technologies and can manage your preferences at any time.

Types of Cookies We Use

  • Essential cookies - Required for website functionality and security
  • Analytics cookies - Help us understand website usage and improve services
  • Preference cookies - Remember your settings and customization choices
  • Marketing cookies - Enable personalized content and advertising

You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may affect website functionality, but essential cookies will always remain active to ensure security and basic operations.

Children's Privacy

florivanequor's services are designed for businesses and individuals over 18 years of age. We don't knowingly collect personal information from children under 16 without parental consent.

If we discover that we've inadvertently collected information from a child under 16, we'll take immediate steps to delete that information from our systems. Parents or guardians who believe their child has provided us with personal information should contact us immediately using the details below.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through prominent website notices or direct communication.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.

For substantial changes that affect your rights, we'll provide at least 30 days' notice and may seek your explicit consent where required by law.

Questions About Your Privacy?

We're here to help you understand how we protect your information and assist with any privacy-related requests. Our dedicated privacy team is ready to address your concerns promptly and professionally.

Email: info@florivanequor.com
Phone: +447985269842
Address: Studio 4 Makers Yard, 82-86 Rutland St, Leicester LE1 1SB, United Kingdom

If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.